Payments can be made using our customer portal website. You do not need to install a mobile app to pay your bill online. Online payments are supposed to be for your convenience, and instead they are making it much, much harder for me to do so. I cannot even judge how well the app works as I do not even have the choice to try it at this time. My options are delete other things on my phone, things that are actually a necessity, or pay over the phone each and every month which includes the ridiculous customer support wait times and an additional fee for paying over the phone. I do not have room on my device to be downloading apps for something so simple that I should be able to just pay online with like I have for the last 4+ years. Now, since I have a new account, I have to download the app to be able to pay my bills. I moved houses (one block away) and instead of them just changing my address on my old account, I had to completely set up a new account. This is the worst experience I’ve ever had with trying to pay my bill. The company was incorporated in 2013 and is based in Little Rock, Arkansas.I would give this 0 stars if I could. also leases and sells broadband modems, home networking gateways, and personal computers and sells home phones. The company's Consumer CLEC segment offers traditional voice and long-distance services, nationwide Internet access services, and dial-up and high-speed, as well as online backup and various email services. Its Wholesale segment provides network bandwidth to other telecommunications carriers, network operators, and content providers fiber-to-the-tower connections to support the wireless backhaul market voice and data carrier services to other communications providers and large scale purchasers and special access services and time division multiplexing private line transport. The company's Enterprise segment offers integrated voice and data services, which deliver voice and broadband services over a single Internet connection, data transport services, and multi-site networking services and other data services comprising cloud computing, and collocation and managed services as an alternative to traditional information technology infrastructure. This segment serves approximately 1.4 million residential and small business customers. It also offers consumer video services video entertainment service under the Kinetic brand voice and Web conferencing products and advanced hosted-voice, network management, and business continuity services, as well as owns and operates cable television franchises. Its Consumer & Small Business segment offers services, including traditional local and long-distance voice services, and high-speed Internet services and value-added services, such as security and online back-up. provides network communications and technology solutions in the United States.
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